Intuit has its own solution - Intuit Field Service Management for QuickBooks Online and QuickBooks Desktop versions. There are options available to you, including: Intuit Field Service Management However, if you’re looking for strong scheduling and dispatching features, QuickBooks alone won’t be a great fit. QuickBooks is great for managing the accounting side of your business. Work Order Scheduling and Dispatching for QuickBooks Some dispatching software providers with QuickBooks integration include ServiceTitan, Housecall Pro, and Tailwind. For example, features like IFTA mileage tracking for trucking industries will only be available in an industry-specific solution. Going with a third-party solution that integrates with QuickBooks can be better for some businesses. There are many dispatching solutions that offer QuickBooks integration, so you can continue to manage your accounting without an entirely new system. Dispatch Software with QuickBooks Integration With so many different types of service dispatch software available, it’s important to know there are also many integrations offered to help you coordinate between different software products. Mobile view of a service request in RazorSync. The drivers can spend less time driving back and forth between locations and more time doing jobs. This allows technicians and drivers to complete more jobs at a quicker pace. The software will notify you if a driver has too many or overlapping jobs to complete, so you can make necessary changes.Ĭloud-based service dispatch software also helps optimize schedules based on the job location. Booking too many jobs at once or double-booking drivers for multiple time slots will only cause problems. You can also match techs to specific jobs based on experience or certifications. The scheduling functionality in dispatch software ensures you’re only assigning technicians or drivers that have availability to jobs. Service dispatch software offers a lot of potential benefits to your business, including: Enhanced Scheduling Capabilities Track parts inventory on service trucks to ensure the right equipment and materials are on each vehicle for a job.Ĭapture signatures for deliveries or services electronically for faster approvals. Track real-time locations of vehicles, drivers, and field service technicians, as well as vehicle info like speed, gas levels, and maintenance information.Ĭreate work orders and track job status in real-time when on site. Send real-time directions and detour information. Assign last minute/emergency calls to the closest employee. Schedule field technicians and drivers to specific areas, so travel time and fuel costs are reduced and response times are improved. Use time tracking to keep tabs on workers in the field. Service Dispatch Software Features FeatureĪssign jobs to the right technician based on skills, availability, and urgency drag-and-drop functionality allows for instant adjustments. Some industry-specific software solutions with dispatching include: These all-in-one options have more niche features tailored to help with day-to-day business needs. However, medium to large service companies often find industry-specific options that include dispatching to be a better option than standalone service dispatch software. Dispatching features are beneficial for any size company that sends multiple technicians, drivers, and vehicles to customer locations. Web-based and mobile field service tools allow you to handle your dispatch operations from anywhere. Data analytics from service dispatch software helps businesses keep vehicles properly maintained, reduce travel time, and cut down on fuel costs. More advanced systems also include GPS tracking to give you greater insights into vehicle performance and driver behavior. Service dispatch software primarily assists with scheduling and route planning to ensure drivers can get to as many jobs as efficiently as possible. Dispatch Software with QuickBooks Integration.
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